Returns & Shipping
Return & Refund Policy
please email us first before returning any products.
We accept returns and will provide a store credit equal to the value of purchase. Please email us prior to making a return so we may provide a return address for the specific item.
Please note customers will need to pay cost of all return shipping & cost of shipping on any new product.
Once we have received the returned product and it has the relevant purchase note/ proof of purchase and it is in an unused, unaltered and good condition, we will notify you and provide a credit code.
Wrong Address -
If you provide an address that is considered insufficient by the courier, the shipment will be returned to the facility of origin. You will be liable for reshipment costs once an updated address has been confirmed with you (if and as applicable).
Shipments that go unclaimed are returned to the facility of origin and you / customer will be liable for the cost of a reshipment (if and as applicable). If unclaimed & no alternate address is offered after a certain time the product may not be available to be reclaimed.
If you wish to return a product for a size exchange, you will need to pay the cost of shipping the return and cost of re shipping of your new item & for a new product.
Returns are not offered for face masks or for intimate garments such as swimwear.
Shipping: Shipping may take between
14 - 19 days for delivery, depending on the country of origin and destination.
Countries We Ship To:
A, B, C–Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic
D, E, F–Denmark, Estonia, Faroe Islands, Finland, France
G, H, I, J–Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey
L, M, N–Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands
P, S–Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden
U, V–Ukraine, United Kingdom, Vatican City
3. EFTA STATES
Iceland, Liechtenstein, Norway, Switzerland
5. AUSTRALIA / NZ
EU Customers - Please note Vat will be required to be paid by you at the country of destination upon receipt of your item